1. Controller
Immobilien Venerandi
R. Venerandi & Co. e.U.
Hohenauergasse 21a/2
1190 Wien
Austria
Email: office@venerandi.at
Telephone: +43 1 486 26 71
2. General information
We process personal data exclusively in accordance with the General Data Protection Regulation (GDPR), the Austrian Data Protection Act and the relevant provisions of telecommunications law.
Personal data means any information relating to an identified or identifiable natural person, such as a name, address, email address, telephone number or technical access data.
3. Contact by email, telephone or form
When you contact us by email, telephone or through a form provided on the website, we process the data you provide in order to handle your request.
This may include, in particular:
- Name
- Email address
- Telephone number
- Information about the property
- Content of your request
- Time of contact
The legal basis is Article 6(1)(b) GDPR where the request concerns steps prior to entering into a contract or performance of a contract. In addition, processing is based on Article 6(1)(f) GDPR because we have a legitimate interest in handling enquiries.
4. Download of guides and property library
Our website may offer free guides, checklists or PDF brochures from the “Vienna Property Library”. If you request such materials, we process the data you provide in order to make the requested information available.
This may include your name, email address, the requested material and the time of the request.
Where you expressly consent, we may also use your data to send you further professional information on property-related topics or information about our services. The legal basis in this case is Article 6(1)(a) GDPR. You may withdraw your consent at any time with effect for the future.
5. Server log files
When you visit our website, the web server automatically processes technical information. This may include:
- IP address
- Date and time of access
- Page or file accessed
- Browser type and version
- Operating system
- Referrer URL
- Amount of data transferred
Processing is carried out to provide the website technically, ensure system security, analyse errors and protect against misuse. The legal basis is Article 6(1)(f) GDPR.
6. Cookies
Our website may use cookies. Cookies are small text files stored on your device.
Technically necessary cookies are used to operate the website on the basis of our legitimate interest under Article 6(1)(f) GDPR.
Non-essential cookies, in particular analytics or marketing cookies, are set only after your express consent. The legal basis is Article 6(1)(a) GDPR. Consent may be withdrawn at any time.
7. Google Analytics or comparable analytics tools
Where Google Analytics or comparable analytics tools are used on this website, this takes place exclusively after your prior consent.
Processing serves to analyse the use of our website and improve our online offering. The legal basis is Article 6(1)(a) GDPR.
Where Google Analytics is used, the provider is generally Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. A transfer of personal data to third countries, in particular the United States, cannot be ruled out.
8. Meta Pixel and Meta Lead Ads
Where we use Meta Pixel or Meta Lead Ads in connection with Facebook or Instagram campaigns, this takes place only on the basis of your consent or within the respective platform functions.
The provider is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. Processing may in particular serve to measure advertising campaign success, display relevant advertisements and handle lead enquiries.
Where required, the legal basis is Article 6(1)(a) GDPR.
9. LinkedIn Insight Tag and LinkedIn Lead Gen Forms
Where LinkedIn Insight Tag or LinkedIn Lead Gen Forms are used, processing serves to measure campaign success or handle your request for information provided.
The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. Where required, the legal basis is Article 6(1)(a) GDPR or Article 6(1)(b) GDPR for specific enquiries.
10. Storage period
We store personal data only for as long as is necessary for the respective purposes or as long as statutory retention obligations apply.
Data from enquiries is generally deleted once it is no longer required for handling the enquiry, unless statutory retention obligations or legitimate interests justify further storage.
11. Your rights
Under the GDPR, you have in particular the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
- Right to withdraw consent
To exercise your rights, you may contact us at office@venerandi.at.
12. Right to lodge a complaint
If you believe that the processing of your personal data infringes data protection law, you have the right to lodge a complaint with the competent supervisory authority.
Austrian Data Protection Authority
Barichgasse 40–42
1030 Wien
Austria
www.dsb.gv.at
13. Updates to this privacy policy
We reserve the right to amend this privacy policy where necessary, particularly if the website, the services used or the legal framework change.